✉️ Get in Touch with Our Team

We are dedicated to providing the best possible support for all Csong Bot users. Whether you are facing a technical issue, have an idea for a new feature, or want to discuss a business partnership, we are here to help.

Avik Das (Avik D.)

Developer & Primary Support Lead

Average Response Time: 2 - 6 Hours

Direct Email Inquiries

For detailed support requests, bug reports involving token generation failures, or API integration questions, email is the most effective method. Please include your Google account email and the affected WhatsApp Channel link so we can debug your issue swiftly. Every message is read personally—we do not use automated support ticket bots.

Real-Time Chat & Social Media

If you require immediate assistance or prefer chatting directly, you can reach out via WhatsApp or Instagram. For general questions about bot commands, troubleshooting, or learning how other channel owners maximize their reach, joining our official Community Group is highly recommended. Our community members are active and often help solve common configuration issues instantly.